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Shipping Policy

Shipping Policy

 

  • We take pride in making sure your order gets out quickly. We carefully inspect every item before shipping and we take packaging seriously to ensure your package arrives safely.
  • We ship Monday through Friday. We do not ship weekends and holidays. Orders are shipped within 1~2 business days via USPS. You will receive a notification when your order is shipped.

 

Domestic Shipping

 

  • $4.99 flat rate shipping to the 50 states of the United States
  • Free Shipping on orders over $75
  • 2~5 business days (under normal circumstances) for delivery after placing your order.
  • Minor delays might occur due to the impacts of COVID-19 and/or in case of severe weather conditions in our area and/or in your city.
  • We do not ship to PO BOX addresses.

 

International Shipping

 

  • $17.99 flat rate shipping (USPS First Class Package International)
  • Typically takes 8~20 business days (Canada: 6~10 business days)
  • Delivery time might vary depending on the destination country's own rules on imported products and the working speed of customs.

 

Disclosure

Poleberg is not responsible for lost or stolen packages. We highly recommend adding "Signature on Delivery" on your shipping method at checkout to prevent package theft. Otherwise, the carrier will generally determine if your order can be left in a safe secure place at your delivery address.